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Common Questions      
Common Questions
 
Here's the place where we record the answers to frequently asked questions about products, company, registration, and partners. Our team keeps this user-friendly way of presenting information to users and partners so they can quickly look it up.
 
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Teslea Questions
Q: Is Teslea an editor or a browser?
A: Teslea is mainly an authoring tool with browsing features. Link management and remote publishing are key features in a hypertext editor, and these features require seamless integration of editing and browsing features.
Q: Can I release Teslea on a CD-ROM?
A: No. Only authorized partners can do that.
Q: Why is Teslea written in C?
A: Teslea is based on a pre-existing editing library, which was itself written in C. C has a number of advantages that fit well with product purposes. It's a very portable and efficient language. Also, a large part of the product is now written in C++.
Q: Why doesn't Teslea support frames?
A: Frames cause lots of problems for the Web model, e.g. standard URLs can only point at a frameset or a frame. Links and/or the back button can generate strange results. They also cause troubles to people with disabilities and make editing more complex. Unfortunately frames are not tagged deprecated and some people continue to use them. We recommend people to not use them.
Q: Does Teslea support non-Latin characters?
A: The Unicode support is not completely finished yet. Depending on fonts available on your computer, some characters may or may not be displayed. Not available characters are displayed as small boxes.
Q: What is the reason for a very liberal structure enforcement?
A: Teslea has to cope with existing HTML pages, and very few of them validate against the HTML DTD (Document Type Definition). There are two possibilities:
  1. Adopt a strict position and reject all invalid pages. Most users would be very disapointed not to be able to see many pages that other Web clients can display;
  2. Accept invalid pages and let the software fix the most common bugs.

Teslea is build with the latter option and should try to fix bugs, but without losing information. If an element is not valid in a given context, Teslea tries to change the structure locally to make that element valid, but it doesn't delete the element or move it to a different place, which could change the document meaning. The issue is that a DTD only specifies the structure of a document class, not its semantics. When you consider an invalid document, there are often several ways to transform its structure to make it valid, but each transformation may have a different impact on the document semantics. The DTD does not allow you to choose the right transformation. Another important design decision is that, even if it accepts invalid documents, the structure and markup that it produces is always valid. Obviously, only elements created or changed by Teslea itself are concerned here. Some invalid parts of the original document may remain when the document is saved. The above remarks only apply to HTML documents. For XHTML, Teslea has a different, very strict behaviour: it stops parsing a document when it encounters a well-formedness error. The motivation is to help XHTML to deploy in a clean way.

TS Partners Questions
Q: What is the TS Partners Program and how does it work?
A: Take a look at our program overview for more information on the business opportunity, the program requirements and benefits, and the roles you and Tehnif play in the customer relationship. If this all sounds right, then get started by applying here.
Q: Can we make money? Since Teslea is so affordable for our clients, doesn't that mean less margin for us?
A: While the per user list price of Teslea is likely much lower than the cost of your clients' existing systems, that doesn't mean a lower total margin for you. Take a look at our TS Partner Sales Calculation for more information on sales margin. And remember, because Teslea is so affordable, customers have more budget for additional valuable services from you, like technical support, training and customization.
Q: We've worked hard to build up our client list. How do we know that Tehnif won't later take the relationship direct and cut us out?
A: Tehnif mission is to build great products that users find intuitive, fast, and powerful. We fully recognize and appreciate the complementary role you play as a partner in bringing our products to business customers. With the partners program, you own the relationship with your customers. You create and sell a solution that includes our products and your own services, you bill your customers for the solution you design, and we encourage you to provide front-line support as well.
Q: Can I apply to be a partner even my company is small?
A: Yes. We encourage you to apply. For us any partner is valuable. We fully recognize and appreciate the complementary role you play as a partner in bringing our products to business customers.
Q: We're looking to grow our business. How and where can we find new clients that are best suited to your products?
A: We suggest speaking with some of your existing clients and developing a strategy for approaching your target market. We encourage you to sell solutions and service contracts. In this way you'll be able to more accurately forecast revenue and you'll be able to grow your sales and support headcount smoothly along with customer demand.
Q: The software version is not ready or the features I want are not implemented yet. Can I apply to become a TS Partner?
A: Yes. We encourage you to apply. Tehnif will authorize one TS Partner for every country. This way we give TS Partner's the oportunity to have a big market and ensure no competition. Take a look at our Purchase page and check out TS Partners List for your country. If there is a "TSP Start ..." link for your country, you can apply to become a TS Partner. The rule is "First TSP Start - First Authorized".